Terms &Conditions
Please read these Terms of Service carefully before using our WhatsApp Order for WooCommerce service. By using our service, you agree to be bound by these terms.
Fair Usage
Use our service responsibly and in accordance with applicable laws and regulations.
User Responsibilities
You are responsible for maintaining the security of your account and data.
Service Limitations
Understand the limitations and restrictions that apply to our service usage.
1. Acceptance of Terms
By accessing and using the WhatsApp Order for WooCommerce service provided by ParadoxLab ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by these Terms of Service, do not use this service. These terms apply to all visitors, users, and others who access or use the service.
2. Service Description
WhatsApp Order for WooCommerce is a WooCommerce plugin that enables businesses to integrate WhatsApp ordering functionality into their online stores. The service includes:
- WhatsApp button integration for product pages
- Customizable message templates
- Order management features
- Analytics and reporting tools
- Customer support
We reserve the right to modify, suspend, or discontinue the service at any time without notice. We will not be liable if any part of the service is unavailable at any time or for any period.
3. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding your account and all activities that occur under your account.
You agree to:
- Maintain the security of your login credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Provide accurate and up-to-date information
- Use a valid email address and phone number
4. Acceptable Use Policy
You agree not to use the service to:
- Send spam, unsolicited, or bulk messages via WhatsApp
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service
- Use the service for illegal activities
- Violate WhatsApp's Terms of Service or policies
Violation of this policy may result in immediate termination of your account and access to the service.
5. Payment Terms
Our service is available through various subscription plans. Payment terms include:
- Subscription fees are charged in advance
- All payments are processed through secure third-party processors
- Prices are subject to change with 30 days notice
- No refunds for partial months of service
- Late payment may result in service suspension
- All fees are non-refundable except as stated in our Refund Policy
By providing payment information, you authorize us to charge the applicable fees for your chosen subscription plan.
6. Intellectual Property Rights
The service and its original content, features, and functionality are and will remain the exclusive property of ParadoxLab and its licensors. The service is protected by copyright, trademark, and other laws.
You agree not to:
- Reproduce, modify, or create derivative works
- Distribute, sell, or lease the service
- Reverse engineer or decompile the software
- Remove or alter copyright notices
7. Service Availability
While we strive to maintain high availability, we do not guarantee that the service will be available 100% of the time. The service may be temporarily unavailable due to:
- Scheduled maintenance
- Emergency maintenance
- Technical issues beyond our control
- Third-party service disruptions
We will make reasonable efforts to provide advance notice of scheduled maintenance.
8. Limitation of Liability
In no event shall ParadoxLab, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the service.
Our total liability to you for any claim arising from these terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Disclaimer
The information on this service is provided on an "as is" basis. To the fullest extent permitted by law, ParadoxLab excludes all representations, warranties, conditions, and terms relating to our service.
We do not warrant that the service will be error-free, secure, or continuously available. Your use of the service is at your own risk.
10. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including if you breach these terms.
You may terminate your account at any time by:
- Canceling your subscription through your account settings
- Contacting our support team
- Following the cancellation process outlined in our documentation
Upon termination, your right to use the service will cease immediately, and any data associated with your account may be deleted.
11. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which ParadoxLab operates, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Support: support@paradoxlab.top
Response Time: We respond to legal inquiries within 5 business days